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Tech support from the pros

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Woohoo! App development is complete. The app is on the air, you’re on cloud nine, downloads are racking up and your business is going in the right direction – UP!

So why do you need technical support? As always, we’re happy to explain.

How and when the app development and support team come into the picture:

Problem: The launch stage of any app is usually accompanied by requests to make various changes and additions for practical reasons. In addition, despite comprehensive testing, it sometimes turns out that the app doesn’t function well on phones running a certain version of Android.

Solution: Making the appropriate changes and adjustments to support the relevant version.

Problem: Google and Apple, our global overlords, introduce new changes in the requirements and regulations regarding the structure of the app. Of course, this means that the entire app has to be updated to reflect the new requirements, or risk being deleted from the stores.

Solution: A professional technical support team, including experienced programmers, makes the necessary changes and adjustments to the app, in line with market needs or the requirements of Google and Apple.

The app technical support services are at your disposal during all regular business hours. In emergencies, you can even obtain a response outside these hours.

Technical support inquiries are answered by phone, WhatsApp, and email, Sunday-Friday. Saturday is our time to gather our energy for the week ahead, or to think about our next amazing app…

Moving Forward with Code

Got an existing app but suddenly have to make changes or adjustments to the code due to Google or Apple requirements? Not sure what to do. Talk to us – we might be able to help, even if we didn’t write the original code.

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Contact us
“We’re very proud to launch the Electra PRO app – the most advanced application for air conditioner installers, offering a whole world of detailed professional content. It’s time to say a hearty thank you to our partners from Shtibel.com who did an incredible job.”
Information Systems Director, Electra Group
“Thank you very much – we greatly appreciate your continued support and patience throughout every step of this long journey… it turned out great!”
Information Systems Director, Radwin
“Team Shtibel, we wanted to say thank you very much! Your diligent work demonstrated your ability to see the bigger picture and find creative solutions for issues in real time, when we were not even aware of the problem yet, always acting with great care and patience in general.”
Winkler Clinic – Prof. Eyal Winkler
“The app is live and I’m getting great feedback! The interface is user-friendly, convenient, and intuitive. I’d like to thank you for the fast, attentive, and excellent service we received from you and the whole team at Shtibel.com. The task of building an app for the radio, a very complex matter, was quick and efficiently, and the results speak for themselves!”
CEO, Radio 90
“I wanted to thank you for the app you built for us. We are very satisfied in terms of both the design and the technical work. Thank you – I’m very happy with the results.”
Manager, Good Parking App
“what separates a good company from a great company – the kind of company you continue working with for years – is the service and personal relationship. In my experience with Shtibel, working on the ‘From Here to There’ app, I received the best service and support, with quick responses, at every stage. Their responsiveness and professionalism were exceptional."
“From Here to There” App, Source
“I encountered a creative and development team capable of implementing my idea. For me, Shtibel represents the values of professionalism, reliability, and loyalty to customers. In other words, the consummate professionals!!!”
VP Marketing, Azrieli Mall Hayam, Eilat
“Our platform was developed for us by Shtibel.com, under the leadership of Meni and Danny. The service we received went above and beyond, and the app is amazing. I have no doubt that we will work with them again in the future. It was a real pleasure.”
CEO, Truckiez App
“I wanted to develop an iOS app for the company. After speaking with two people who recommended Shtibel and had worked with them in the past, I was very impressed and asked them to take on the job. The Shtibel team did excellent work. They were always ready to implement all our requests within an appropriate delivery time and we were very satisfied at the end of the project.”
Nistec
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